Technology and aviation are the future of the air transport industry, and many airports are now planning to follow the pattern. There is a compelling vision for improving a lot of innovation and other breakthrough technologies. The transformation of apps, parallel reality display, and captivating entertainment options will come into the limelight. The AI machine learning operations in different platforms have to be taken care of without any issues. However, many people believe that the airport industry’s groundbreaking developments will disrupt the happenings inside the airports to an extent. The personal experience of the passengers can be enhanced by sacrificing some other essential factors. Let’s take a look at the ten technologies that will disrupt the airport industry by 2021.

1. Robotics – from self-driving guide robots and autonomous vehicles to avatars and delivery drones

Automation is gaining a lot of momentum in the aviation industry, and there is a rapid advancement in robotics. Nowadays, many robots are seen inside the airports, and the technology used in the manufacturing of robotics is costly. The airport industry has to handle all the expenses one by one, and it may lessen their revenue. Many self-driving robots are helpful for luggage transportation. The airstair robot at the Incheon airport is becoming increasingly popular, and the AI-powered robots will win the hearts of many people. The robots are also helpful as they guide the international tourists to understand the routes of Incheon airport, and they are like the saviors of many. The robots in the terminal will help the passenger manage their luggage with a lot of conveniences.

The Hague Airport in Hong Kong has further improved the efficiency in handling the baggage process and enhances the working at the Airport. We are most likely to hear about this technology in the coming days as well. There is a rise in the use of autonomous vehicles and drones tested for a few years now. Delta Airlines is the current Georgia tech partner, and they have been developing such robots and avatars for delivery drones. Drone delivery becomes increasingly popular, primarily in Canada, and the cargo deliveries are handled quickly with this innovation.

Drones are also used to deliver food to the guests at the hotel in Amsterdam. Japanese Airlines is currently developing many new platforms and innovations, so robots and delivery drones can be enormous. They have already been working hard to bring avatars, and it will impact the lives of 7 billion people worldwide. Many fans planning to experience Tokyo Olympics 2020 will give them a wonderful experience through robotics on the seats.

2. Digital Twins

 Digital Twins is another widely discussed topic at various conferences. SITA Lab is currently working for Digital twins’ full functioning, but it is going to be very expensive. The US coast airport is trying to incorporate this into their airports, and the 3D interface will be used to display them onscreen. They have to improve the vision and the decision making and bring out a good view of airport operations. It is an excellent way to show the passengers of what is happening around the Airport and relive the memories from the past and play what will happen in the future. It is an effective way to handle disruptions in the travel industry and airports. The full potential of digital twins is built very wide and deep.

3. AI and Machine Learning

During the past few years, airports had been concentrating a lot on AI and machine learning. All of them are showing outstanding commitment and have now realized the true potential of Artificial intelligence. The airlines and airports are now adopting chat bots, and they are helping passengers improve the operations for a long time to come. Last year Air-Asia was working hard to deliver the best of AI and machine learning. The airlines have been claiming that millions are being invested, but the flights and crew have to follow necessary restrictions. The employees will become less as the robots and other essential details have taken over the airports. The smart tail assignments, managing, and solution of disruptions will take the airports to a new level. The employment in the airport sector will become low and it will affect the jobs too.

4. Virtual reality & immersive experiences 

 Airlines are a saturated market, so VR and immersive experiences can become real differentiators in determining the facts. There is a raft of announcements taking place in this space, and a lot of money has to be invested for it. The leading virtual reality suppliers and in-flight VR attraction for several airlines have enhanced their portfolios. The application offers a 3D seat map. It will take the passengers to a whole new level. SunExpress Airlines and Evelop Airlines are incorporating this setup into reality.

The brand and marketing manager of British Airways is testing its latest technology for its new aircraft. It will give an engaging experience to both external and internal audiences. The project was initially built for a good understanding of the passengers, but now the technology is implemented by many airlines. Emirates, Evelop, Austrian and Eithad Airways are also following these details regarding technology. They have to hold a partnership with the VR departments so they can handle everything according to the new plans.

5. 5G – 100 times faster than current 4G networks

 Recent developments in 5G technology and many countries like the USA and South Korea have already incorporated it. The innovation will change the business outlook, and it has become a necessity for now. The technology will lower the latency of data to remain instrumental in satisfying the needs of fast connectivity insights. The data can easily be shared with the connected aircraft as there is a growing demand for a better in-flight experience. Manchester Airport has become the first Airport in the UK that has now offered 5G technology to passengers. Vodafone has also installed 5G technology, and looking at all these things; other airports are now competing to have it on their airports.

The 5G enabled blast pod at the terminal of Manchester Airport, and the travelers are allowed to test this super-fast technology. They can download films or have their best television programs onscreen and enjoy them during travel. The mobile devices have become four times stronger than 4G, but 5G has been speculation for many years.5G is now being used in South Korea, China, and the US, and they are leading in this regard, so now all the other countries have to compete with them accordingly.

 6. Inflight Connectivity – a real opportunity to drive conversion 

The flight connectivity industry’s future is very bright, and it is growing with the number of airlines seeking a better opportunity. The in-flight experiences have to remain radiant, so it stays relevant for many, and the demand is driving a real step towards change. Everything is handled in terms of quality the Connectivity has to offer. The sky-high economics report has already been identified, and the vast markets of 450 million passengers are currently tied with traditional thoughts.

The new generation plans to switch for high-quality Wi-Fi instead and they are not interested in conventional methods anymore. According to this report, $33 billion shares have to be invested in in-flight Connectivity, equivalent to 6% of total market share. Many airlines like Qatar Airways, Norwegian airways, and Air Asia have invested much in-flight Connectivity. The investments in Connectivity have to go through the test of time, and all this will help the passengers to launch real-time offers.

7. Biometrics

Biometrics technology has been receiving special mentions in the trending reports for many years now. It is gaining a lot of momentum, and the full potential regarding the technology will be covered by 2021. More airports will now adopt facial recognition mobile apps to make the check-in processes easier. Madrid Airport has now adopted these technologies so the customers can enjoy a general and fast track security control at the boarding gates. The biometric profiles will help eliminate the suspicion among people as everyone boarding on the flight will be checked. They don’t need to show their travel documents as biometrics have all the essential details to be covered. The implementation of biometrics is getting paced up, but many challenges and misconceptions are surrounding it all. The privacy issues, integration, misunderstandings, and trust between all parties take a little time to implement.

8. Sustainability

2021 will be a crucial year for the aviation industry, and they have to ramp up their sustainability effort. The Aviation industry contributes to 2% of carbon emissions worldwide, and according to IATA, the number can double in the future. The air traffic has to satisfy the demands of 8.2 billion passengers, and the growth will increase in the future. There have been many international agreements among various countries so that the carbon emissions can be held with ease. The domestic and international flights have to become carbon neutral, and the flights have to fly with aviation fuel, especially at the San Francisco International Airport. Some airlines are heavily dependent on single-use plastics, and five million tonnes of waste is created in one single year. Talks will develop commercial air taxi services, and Singapore will manage the urban air mobility by 2021.All such innovation prove that the new technology has arrived but many different types of disruptors are creating an issue for air transport industry.

9. Assistive Tech – self-driving electric wheelchairs and accessible IFE

 There is a dire need for technological developments to bring out a much-needed change in the way airlines have been assisting their passengers. The partnerships with the Panasonic Corporation will help airports test the latest generation of self-driving wheelchairs. It will help the disabled move with a lot of conveniences. There has to be a far-reaching plan to increase the self-driving electric wheelchairs and make them more accessible. The Tokyo International airport has started getting the electric wheelchairs for the passengers, but they will have to increase it by 2021. The Eithad Airways and Abu Dhabi Airports have been working hard for a high technology level, so the trails they made involved around 60 passengers.

They tested self-driving electric chairs and navigated the crowded areas before arriving towards the flight safely. However, technology is only a small part of this equation, and it is beneficial for airports to invest in new infrastructure, facilities. At the same time, a lot of importance has to be given to the training staff. Providing a seamless experience to the disabled is challenging, and the industry has to put up many more efforts.

10. Hearable, wearable & voice technology

Google Glass has not been an impressive idea for many passengers, but the air transport industry is still working towards it. Srilankan Airlines have been making the most efforts and has teamed up with MAS holding, and it will help the passengers feel more relaxed. The technology will help accessible communication between flight attendees and pilots. All Nippon Airways has now introduced a new level of a hearable device called BONX grip, which has combined a high Smart technology level. Voice technology is already in everyone’s home, and they are now going to take over the airports. The technology has to mature on various levels.

Only then will it turn out to be more useful for everyone involved. Many American airlines will be offering real-time communications by 2021. The passengers have to board on a flight while using these technologies and the VR will add to it. The translations for about 29 languages will be provided to people from various countries. Flying cars are also the most recent innovation in the air travel industry. Melbourne is the first city to introduce host trials for Uber Air but the commercial operations will be brought by 2023.The real question arises that are the airports and airlines ready to adapt to these changes? Will there be a time when a new travel eco-system is fully implemented? Only time will tell what the passengers have in store.

106 thoughts on “10 Technologies That Will Disrupt The Airport Industry by 2021”

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TERMS AND CONDITIONS

This Agreement was last revised on Oct 15th, 2020.

Contents

Introduction

https://edxevents.com/ welcomes you.

We offer you access to our services through our “Website” (defined below) subject to the following Terms of this agreement, which may be updated by us from time to time with or without notice to you.  By accessing and using this Website, you acknowledge that you have read, understood, and agree to be lawfully bound by these terms and conditions and our Privacy Policy, which are hereby incorporated by reference (collectively, this “Agreement”). In case you do not agree with any of these terms, then please do not use the Website. 

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Effect of Termination. Upon termination of these Terms for any reason, or cancellation or expiration of your Services: (a) We will cease providing the Services; (b) you will not be entitled to any refunds or usage fees, or any other fees, pro-rata or otherwise; (c) any fees you owe to us will immediately become due and payable in full, and (d) we may delete your archived data within 30 days. All sections of the Terms that expressly provide for survival, or by their nature should survive, will survive termination of the Terms, including, without limitation, indemnification, warranty disclaimers, and limitations of liability.

ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between the parties hereto concerning the subject matter contained in this Agreement.

GOVERNING LAW AND JUDICIAL RECOURSE

The terms herein will be governed by and construed following the Law of Singapore without giving effect to any principles of conflicts of law. The Courts of Singapore shall have exclusive jurisdiction over any dispute arising from the use of the Website.

CONTACT INFORMATION

If you have any questions about these Terms, please contact us at hello@edxevents.com.

Privacy Policy

Last updated [Oct 16th, 2020]

Our Privacy Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Privacy Policy at any time.

We respect the privacy of our users and every person who visits our sites https://edxevents.com/ and https://dxleadersseries.com/. Here, (“we”, “us”, or “our”) We are committed to protecting your personal information and your right to privacy in accordance with the General Data Protection Regulation (GDPR – European regulation) and the Personal Data Protection Act (PDPA – Singapore Regulation). If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at hello@edxevents.com.

When you visit our websites https://edxevents.com/ and https://dxleadersseries.com/ (“websites”) and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our sites and our services.

This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations and specifically with the GDPR (General Data Protection Regulation – European regulation) and the Personal Data Protection Act (PDPA – Singapore Regulation).

This privacy policy applies to all information collected through our websites, and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the “websites”).

ABOUT US

Based in Singapore. EDX (Enterprise Digital Transformation) was founded by a group og B2B event professionals with more than 10 years of industry experience. They wanted to prove that vents are not just about learning and networking – that senior level events can also be creative, purposeful, and more fun than just listening to presentations.

EDX creates not only corporate events but also business intelligence and customized platforms ti convert leads and contacts into real deals. EDX believes that a perfect mix of event solutions that suit the client’s needs could impact not only its bottom line, but also the brand experience.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.  

  1. WHAT INFORMATION DO WE COLLECT?

The personal information you disclose to us

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services when participating in activities on the websites, or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the websites, the choices you make, and the products and features you use. The personal information we collect can include the following:

Personal Data 

We collect your first and last name, email address, company, job title, postal address, phone number (office number and mobile number), and other similar contact data.

Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the websites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our websites and other technical information.  If you access our websites with your mobile device, we may automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information, and IP address. This information is primarily needed to maintain the security and operation of our websites, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy.

Information collected from other Sources

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook, Instagram, Twitter), as well as from other third parties.

If you have chosen to subscribe to our newsletter, your first name, last name and email address will be shared with our newsletter provider. This is to keep you updated with information and offers for marketing purposes.

Payment information

Your credit/debit card information or payment information will be processed by the payment platforms available on the websites, which will treat and safeguard your data with total security and with the exclusive purpose of processing the purchase of the services. We reserve the right to contract any payment platform available in the market, which treats your data for the sole purpose of processing the purchase of services.

GOOGLE Analytics

We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the websites and improve our service.

Please consult Google’s privacy policy here:

Social Media

On our websites you will find links and functions linked to different social networks, in which you can share your information.

It is advisable to consult the privacy policy and data protection of each social network used on our websites.

  1. HOW DO YOU GET MY CONSENT?

By using the services, accepting the checkboxes, communicating with us through the contact forms or our contact information, accepting the use of cookies by our websites and voluntarily providing us with personal information to communicate with you, you are providing your consent to our collection, storage and use of your information on the terms contained in this privacy policy. You consent to the use of cookies on our websites when you give your acceptance through the pop-up window shown on the home page when you enter the websites. You may withdraw your consent by sending us your request via the contact information or the contact page.

  1. HOW DO WE USE YOUR INFORMATION?

We use your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.  

We use the information we collect or receive:  

  • To send administrative information to you for related to your account, our business purposes, and/or for legal reasons. We may use your personal information to send you the product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
  • Deliver targeted advertising to you for our Business Purposes and/or with your Consent. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
  • Request Feedback for our Business Purposes and/or with your Consent. We may use your information to request feedback and to contact you about your use of our websites.
  • To protect our websites for Business Purposes and/or Legal Reasons.  We may use your information as part of our efforts to keep our websites safe and secure (for example, for fraud monitoring and prevention).
  • To enable user-to-user communications with your consent. We may use your information in order to enable user-to-user communications with each user’s consent.
  • To enforce our terms, conditions, and policies for our business purposes and as legally required.
  • To respond to legal requests and prevent harm as legally required. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our websites, products, services, marketing, and your experience.
  1. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We only share and disclose your information in the following situations:

  • Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  • Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the websites. These companies may use information about your visits to our websites and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
  • We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
  • With your Consent. We may disclose your personal information for any other purpose with your consent.
  • Other Users. When you share personal information (for example, by posting comments, contributions, or other content to the websites) or otherwise interact with public areas of the websites, such personal information may be viewed by all users and may be publicly distributed outside the websites in perpetuity.
  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

  1. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Our servers are located in the Singapore. We will not transfer your personal information to an overseas recipient.

  1. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

The websites may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services, or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the websites. You should review the policies of such third parties and contact them directly to respond to your questions.

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than 90 days past the termination of your account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the websites, transaction information is transmitted to and from the websites in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.

We follow generally accepted industry standards to protect the personal information you provide to us. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

  1. DO WE COLLECT INFORMATION FROM MINORS?

We are in compliance with the requirements of the “GDPR” (General Data Protection Regulation – European regulation) and the Personal Data Protection Act (PDPA – Singapore Regulation) regarding the protection of the personal data of minors. We do not knowingly solicit data from or market to children under 16 years of age.  By using the websites, you represent that you are at least 16 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the websites. If we learn that personal information from users less than 16 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.  If you become aware of any data, we have collected from children under age 16, please contact us at hello@edxevents.com.

  1. WHAT ARE YOUR PRIVACY RIGHTS?

Personal Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account
  • Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our websites.

  1. GDPR ENTITLEMENT

Users who provide information through our websites, as data subjects and data owners, have the right to access, rectify, download or delete their information, as well as to restrict and object to certain processing of their information. While some of these rights apply generally, others apply only in certain limited circumstances. We describe these rights below:

  • Access and portability: to access and know what information is stored in our servers, you can send us your request through our contact information.
  • Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information.
  • Right to be informed: Users of our websites will be informed, upon request, about what data we collect, how it is used, how long it is retained and whether it is shared with third parties.
  • Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.
  • Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you may withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.
  • Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all these rights by contacting us through the contact information or the contact page.
  • Rights related to automated decision-making, including profiling: website users may request that we provide a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.

EU residents can exercise these rights by raising a request directly at hello@edxevents.com.

  1. DO WE MAKE UPDATES TO THIS POLICY?

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

  1. DATA PROTECTION OFFICER

We have appointed a Data Protection Officer (“DPO”) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the Data Protection Officer, at our e-mail hello@edxevents.com.

  1. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, email us at hello@edxevents.com.

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