Digital Transformation Trends Shaping ASEAN’s 2020-2023 Economy

The Association of Southeast Asian Nations (ASEAN) region is the fastest-growing digital economies in Asia. The ASEAN is driven by government initiatives that support the digitalization. There has been a rapid increase in the popularity and use of the Internet. This has led to advances in technology, which has contributed a lot to the flourishing of the Asia Pacific’s digital economy. However, the digital transformation pace is accelerating, but it exposed Asia pacific with increased risks and vulnerabilities.

ASEAN is facing pressure to ensure that the compliance is aligned with the stringent regulations and the enterprises are also interested in partnering with the experts in the industry. They want to partner up with the security service providers (MSSPs) that can help to manage the security operations in a better way.  This has embarked on the digital transformation journey. In the years to come, the enterprises will need to get involved with the MSSPs using a hybrid model. The combo of the hosted services for security and the customer-premises equipment (CPE) management will improve the security operations during 2020-2023.  This will also help provide businesses with flexibility and efficiency.

The Thai and Vietnamese governments have launched the Cybersecurity Act in 2020 to face these issues. The ASEAN countries are also starting to review the data security policies in their regions. Thailand has introduced a Personal Data Protection Act in 2020. Malaysia and the Philippines are also planning to roll out their plans to improve cyber resilience in 2020-2023. This will help to make the internet and communication systems more secure and safe.

The AESAN has also provided reports on the market growth analysis. This case study highlights the key drivers that will help manage the digital transformation in 2020-3023. The lack of cybersecurity professionals and the risks of cyber attacks are growing and are a significant threat to the enterprises and governments’ landscape. The risk revolving around the security and creating awareness among the end-users in the region will be implemented.

Market trends have been analyzed from the year 2017 to 2023 and by taking 2020 as the base year, the digital transformation trends will be set. The digital transformation trends shaping ASEAN’s economy in 2020-2023 will be the key focus of this study. The segmentation will include all the sectors of the top industries that will consist of the pharmaceuticals, retail, energy, mining, agriculture, eGaming, eCommerce, and more.

  • In the year 2020-2023, ASEAN will have the honor to become the world’s fourth-largest economy, which amounts to roughly USD 4 trillion in the consumer market. We will see the entire region growing digitally and will witness various digital growth opportunities. Each big market and top industries will be evolving differently digitally.
  • The critical digital consumption themes will evolve and emerge. Some of the trends that have faced a setback COVID-19 pandemic will be growing in the coming year.
  • In particular, COVID-19 has changed the shopping behavior in the ASEAN region. This has radically going to speed up the evolution of the digital shopping behavior of the consumers. During 2020-2023 the digital shopping experience of the consumers might improve a great deal.

While COVID-19 has caused a significant economic loss and impact, ASEAN has also witnessed potential GDP contractions in 2020. These effects are likely to spill over to 2021. The long-term fundamentals of ASEAN member states are on the brick of taking a tremendous leap towards the digital transformation and moving forward in the socio-economic progress. From 2020-2023, the ASEAN region will be emerging digitally and will take the world by storm by becoming the world’s fourth-largest economy.

The digital transformation will help in garnering the USD 4 trillion in the consumer market. While each of the ASEAN member states that include ten countries will be evolving differently when it comes to digital transformation, all nations will be getting abundant growth opportunities in digital transformation.

The Future of digital transformation and consumption in Consumer Markets has embarked on a new journey for the member states. They will be leading a project which they have created with collaboration with Bain & Company. The project will be focused on the emerging markets that are aiming at digital transformation. The member states participating in the will consist of nations that comprise 40% of the world’s population.

For now, the ASEAN region is suffering from health, humanitarian, and economic crisis, and this has resulted due to the effects of the COVID-19 pandemic. A majority of ASEAN CEOs have surveyed and have predicted that the COVID-19 restrictions will last a few months more, and the economic recovery can be expected in mid-2021. The next years including 2021 till 2023 will have a better and bright future for the people living in the Asian region.

The pandemic has caused a lot of noticeable changes in the behavior of the consumers. Some of these changes have brought short-term volatility, and consumer relationships and the spending patterns will have a long-term effect.

These are the predictable digital transformation trends that will be shaping ASEAN 2020-2023 economy.

Consumer spending will double, driven by ASEAN’s middle-class boom

COVID-19 will trigger the looming recession, and this will dampen consumer sentiments. They have reduced the overall expenditure in the year 2020. The consumers’ behavior will self-correct because the ASIAN region’s economies will be moving into recovery in the coming years. The Asian Development Bank (ADB) has estimated that the Southeast Asian annual GDP growth has fallen to 1% in the year2020 but is expected to rebound to 5% in 2021. However, by 2023, 70% of the ASEAN region population is expected to have a middle-class living.

Boundaries of premium and value shopping will blur

 Consumption behavior in the region has changed because many communities have gone through quarantine across the ASEAN nations. Disaster-preparedness has arisen, and the daily essentials also have spiked, which has given rise to online shopping. This has resulted in the evolution of digital transformation in the field of online stores. The luxury and non-essential items have experienced a dip, and we might see a slow recovery in the year 2021. The Goods that are focused on convenience and are required for well-being will see a high demand persist, and post-recovery will also see a rise in these products’ demand.

In 2020-2023, many of ASEAN’s consumer class will plan to repurchase their luxury products and might also be willing to pay a premium for their convenience. At the same time, consumers will also be seeking more value for money. The 60% of high-income consumers that have been surveyed by Bain in 2020 have not made a premium purchase.

Digital ubiquity will become the norm

 The pandemic has been promoting and accelerating the digital future in the ASEAN region. Many consumers have made their first digital purchases in 2020, and the consumers have been spending a lot of time shopping online. Due to the ease and convenience of online shopping, this trend will continue growing in the coming years. The total online streaming time using mobile phones has grown up to 60 percent this year across the region.

In Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam, the consumers have clocked an average of 4.2 hours of spending their time online on their mobile devices daily. The younger generations have been spending up to 5 hours, which will give rise to the trend of digital transformation. The abundance of detail and the information will accentuate the consumer repertoire behavior. Consumer research has revealed that roughly 65% of the consumers will switch brands if their favorite brands are no longer available.

Technology will tear down socio-economic walls

 The COVID-19 pandemic will be promoting the digital transformation process, and the governments and businesses will strive hard to provide the connectivity and the essentials to the vulnerable communities. When the rural and low-income communities start to gain access to the digital world and experience the digital world like their urban and higher-income counterparts, this will make the digital transformation grow. This will also help to homogenize the consumer behavior. More and more consumers will prefer to use e-wallets, and the consumers will start to shop digitally up to three times more till the year 20203.

Local and regional competitive winds will prevail

80% of Indonesia’s consumers are interested in purchasing goods from local brands and do not prefer global brands, especially when it comes to food categories. The trend will continue, but the online shopping will continue. During COVID-19, the local food and beverage conglomerates enjoy an advantage because they prefer large and trusted brands. The local brands will use new technologies to match up with international brands and provide more security. The continued trend of Korean, Japanese, and Chinese brands gaining popularity will continue.

Shoppers will move beyond omnichannel to expect omnipresence

 The pandemic will be expediting the shift, mainly in the categories of the consumer groups that were more resistant to e-commerce. COVID-19 has made the older consumers make their first online grocery purchases, and the older adults have also enjoyed the convenience of home delivery using online services. This is the first step towards digital transformation growth and has made a change in the channel preferences. Overall, e-commerce will grow at double-digit rates from 2020-2023. The digital financial services and the last-mile delivery for e-commerce will flourish further in the coming years.

Convenience will be the new currency

 Most urban consumers in the ASEAN region consider comfort as their criteria for purchases. Most consumers are also ready to give up data privacy to have convenience. These findings and studies have revealed a considerable chance that the “super-apps” and FinTech will grow significantly, and verticals such as shopping and food delivery will also increase.

Sustainability will be non-negotiable

While 80% of ASEAN consumers’ value sustainability and want to consume safe and reliable goods. They have changed their lifestyle and have become more eco-friendly.

The pandemic has triggered a short-term adverse effect on sustainability trends. The businesses across ASEAN will be aiming at sustainability goals, and they will be focusing on jumpstarting the economy using digital technologies. The telework has given the organizations a chance to reduce travel and has allowed the employees for greater flexibility. This has also helped in reducing air pollution and will be promoting a healthier ASEAN in 2020-2023.

Wi-Fi 6

 Wireless technology, especially Wi-Fi 6, referred to as 802.11ax or high-efficiency wireless, will be introduced in the enterprises via the employee door. The employees will have the enterprise access-point refreshes from time to time. Wi-Fi 6 is designed to provide faster internet and enhance speed and increase the employees’ potency at the workplace. It will also help to cut back the congestion during serious bandwidth situations. The digital transformation of the Wi-Fi 6 will be used in the stadiums, concert halls, convention, and apartment buildings.

SD-WAN

SD-WAN is Software that is defined as the Wide Area Network (SD-WAN). It is a virtual WAN architecture that will enable enterprises to connect and leverage the mix of transport services, termed as the MPLS, LTE, and broadband internet services. This will help them to connect their users to the applications securely.

The SD-WAN model is designed to support the applications that are hosted by on-premise data centers. It will assist in providing services using SaaS solutions such as Dropbox, Salesfore.com. This will boost the employees’ performance and help them achieve the ultimate levels of performance.

Conclusion

ASEAN is poised to bring dramatic digital and technological changes and is looking to enhance the consumption opportunity. The digital transformation trends will be focused on the four mega-forces that include the strong demographic trends, rising income levels, geopolitical shifts increasing foreign investment, and digital advances that will be opening for the new consumer markets. To achieve this vision, the economy has to collaborate with the stakeholders using innovative and inclusive business models that are digital. The public and private partnerships will help unlock ASEAN’s potential and help them safeguard the region’s future by using digital technology.

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Terms & Condition

Privacy Policy

TERMS AND CONDITIONS

This Agreement was last revised on Oct 15th, 2020.

Contents

  • INTRODUCTION
  • DEFINITIONS
  • INTERPRETATION
  • INTRODUCTION AND SCOPE
  • SERVICES
  • MODIFICATIONS TO THE SERVICE
  • REGISTRATION
  • USER CONTENT
  • GENERAL CONDITIONS
  • GEOGRAPHIC RESTRICTION
  • CUSTOMER RESPONSIBILITIES
  • NO RESPONSIBILITY
  • THIRD-PARTY LINKS
  • PERSONAL INFORMATION AND PRIVACY POLICY
  • DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
  • COPYRIGHT AND TRADEMARK
  • MISCELLANEOUS

Introduction

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Definitions

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Interpretation

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Introduction and Scope

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Services

At https://edxevents.com/, we offer a meticulously designed website where we are offering cooperate events company for senior decision-makers.

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User Content

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The website permits you to post comments, feedback, etc. but you are solely responsible for the content posted by you. You represent that you have required permission to use the content.

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General Conditions

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Geographic Restriction

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User Responsibilities

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No Responsibility

We are not responsible to you for:

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      • any unauthorized access or loss of personal information that is beyond our control.

Third-Party Links

The Website may comprise links to external or third-party Websites (“External Sites”).  These links are provided exclusively as ease to you and not as an authorization by us of the content on such External Sites.  The content of such External Sites is created and used by others.  You can communicate with the site administrator for those External Sites.  We are not accountable for the content provided in the link of any External Sites and do not provide any representations about the content or correctness of the information on such External Sites.  You should take safety measures when you are downloading files from all these Websites to safeguards your computer from viruses and other critical programs.  If you agree to access linked External Sites, you do so at your own risk.

Personal Information & Privacy Policy

By accessing or using this Website, you approve us to use, store, or otherwise process your personal information as per our Privacy Policy.

Copyrigth and Trademark

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If you infringe any part of this Agreement, your permission to access and/or use the Content and the Website automatically terminates and you must immediately destroy any copies you have made of the Content.

Our trademarks, service marks, and logos used and displayed on the Website are registered and unregistered trademarks or service marks of us.  Other company, product, and service names located on the Website may be trademarks or service marks owned by others (the “Third-Party Trademarks,” and, collectively with us, the “Trademarks”).  Nothing on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Trademarks, without our prior written permission specific for each such use.    None of the Content may be retransmitted without our express, written consent for every instance.

MISCELLANEOUS

SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.

TERMINATION

Term. The Services provided to you can be canceled or terminated by us. We may terminate these Services at any time, with or without cause, upon written notice. We will have no liability to you or any third party because of such termination. Termination of these Terms will terminate all of your Services subscriptions.

Effect of Termination. Upon termination of these Terms for any reason, or cancellation or expiration of your Services: (a) We will cease providing the Services; (b) you will not be entitled to any refunds or usage fees, or any other fees, pro-rata or otherwise; (c) any fees you owe to us will immediately become due and payable in full, and (d) we may delete your archived data within 30 days. All sections of the Terms that expressly provide for survival, or by their nature should survive, will survive termination of the Terms, including, without limitation, indemnification, warranty disclaimers, and limitations of liability.

ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between the parties hereto concerning the subject matter contained in this Agreement.

GOVERNING LAW AND JUDICIAL RECOURSE

The terms herein will be governed by and construed following the Law of Singapore without giving effect to any principles of conflicts of law. The Courts of Singapore shall have exclusive jurisdiction over any dispute arising from the use of the Website.

CONTACT INFORMATION

If you have any questions about these Terms, please contact us at hello@edxevents.com.

Privacy Policy

Last updated [Oct 16th, 2020]

Our Privacy Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Privacy Policy at any time.

We respect the privacy of our users and every person who visits our sites https://edxevents.com/ and https://dxleadersseries.com/. Here, (“we”, “us”, or “our”) We are committed to protecting your personal information and your right to privacy in accordance with the General Data Protection Regulation (GDPR – European regulation) and the Personal Data Protection Act (PDPA – Singapore Regulation). If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at hello@edxevents.com.

When you visit our websites https://edxevents.com/ and https://dxleadersseries.com/ (“websites”) and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our sites and our services.

This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations and specifically with the GDPR (General Data Protection Regulation – European regulation) and the Personal Data Protection Act (PDPA – Singapore Regulation).

This privacy policy applies to all information collected through our websites, and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the “websites”).

ABOUT US

Based in Singapore. EDX (Enterprise Digital Transformation) was founded by a group og B2B event professionals with more than 10 years of industry experience. They wanted to prove that vents are not just about learning and networking – that senior level events can also be creative, purposeful, and more fun than just listening to presentations.

EDX creates not only corporate events but also business intelligence and customized platforms ti convert leads and contacts into real deals. EDX believes that a perfect mix of event solutions that suit the client’s needs could impact not only its bottom line, but also the brand experience.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.  

  1. WHAT INFORMATION DO WE COLLECT?

The personal information you disclose to us

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services when participating in activities on the websites, or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the websites, the choices you make, and the products and features you use. The personal information we collect can include the following:

Personal Data 

We collect your first and last name, email address, company, job title, postal address, phone number (office number and mobile number), and other similar contact data.

Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the websites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our websites and other technical information.  If you access our websites with your mobile device, we may automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information, and IP address. This information is primarily needed to maintain the security and operation of our websites, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy.

Information collected from other Sources

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook, Instagram, Twitter), as well as from other third parties.

If you have chosen to subscribe to our newsletter, your first name, last name and email address will be shared with our newsletter provider. This is to keep you updated with information and offers for marketing purposes.

Payment information

Your credit/debit card information or payment information will be processed by the payment platforms available on the websites, which will treat and safeguard your data with total security and with the exclusive purpose of processing the purchase of the services. We reserve the right to contract any payment platform available in the market, which treats your data for the sole purpose of processing the purchase of services.

GOOGLE Analytics

We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the websites and improve our service.

Please consult Google’s privacy policy here:

Social Media

On our websites you will find links and functions linked to different social networks, in which you can share your information.

It is advisable to consult the privacy policy and data protection of each social network used on our websites.

  1. HOW DO YOU GET MY CONSENT?

By using the services, accepting the checkboxes, communicating with us through the contact forms or our contact information, accepting the use of cookies by our websites and voluntarily providing us with personal information to communicate with you, you are providing your consent to our collection, storage and use of your information on the terms contained in this privacy policy. You consent to the use of cookies on our websites when you give your acceptance through the pop-up window shown on the home page when you enter the websites. You may withdraw your consent by sending us your request via the contact information or the contact page.

  1. HOW DO WE USE YOUR INFORMATION?

We use your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.  

We use the information we collect or receive:  

  • To send administrative information to you for related to your account, our business purposes, and/or for legal reasons. We may use your personal information to send you the product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
  • Deliver targeted advertising to you for our Business Purposes and/or with your Consent. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
  • Request Feedback for our Business Purposes and/or with your Consent. We may use your information to request feedback and to contact you about your use of our websites.
  • To protect our websites for Business Purposes and/or Legal Reasons.  We may use your information as part of our efforts to keep our websites safe and secure (for example, for fraud monitoring and prevention).
  • To enable user-to-user communications with your consent. We may use your information in order to enable user-to-user communications with each user’s consent.
  • To enforce our terms, conditions, and policies for our business purposes and as legally required.
  • To respond to legal requests and prevent harm as legally required. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our websites, products, services, marketing, and your experience.
  1. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We only share and disclose your information in the following situations:

  • Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  • Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the websites. These companies may use information about your visits to our websites and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
  • We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
  • With your Consent. We may disclose your personal information for any other purpose with your consent.
  • Other Users. When you share personal information (for example, by posting comments, contributions, or other content to the websites) or otherwise interact with public areas of the websites, such personal information may be viewed by all users and may be publicly distributed outside the websites in perpetuity.
  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

  1. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Our servers are located in the Singapore. We will not transfer your personal information to an overseas recipient.

  1. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

The websites may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services, or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the websites. You should review the policies of such third parties and contact them directly to respond to your questions.

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than 90 days past the termination of your account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the websites, transaction information is transmitted to and from the websites in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.

We follow generally accepted industry standards to protect the personal information you provide to us. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

  1. DO WE COLLECT INFORMATION FROM MINORS?

We are in compliance with the requirements of the “GDPR” (General Data Protection Regulation – European regulation) and the Personal Data Protection Act (PDPA – Singapore Regulation) regarding the protection of the personal data of minors. We do not knowingly solicit data from or market to children under 16 years of age.  By using the websites, you represent that you are at least 16 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the websites. If we learn that personal information from users less than 16 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.  If you become aware of any data, we have collected from children under age 16, please contact us at hello@edxevents.com.

  1. WHAT ARE YOUR PRIVACY RIGHTS?

Personal Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account
  • Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our websites.

  1. GDPR ENTITLEMENT

Users who provide information through our websites, as data subjects and data owners, have the right to access, rectify, download or delete their information, as well as to restrict and object to certain processing of their information. While some of these rights apply generally, others apply only in certain limited circumstances. We describe these rights below:

  • Access and portability: to access and know what information is stored in our servers, you can send us your request through our contact information.
  • Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information.
  • Right to be informed: Users of our websites will be informed, upon request, about what data we collect, how it is used, how long it is retained and whether it is shared with third parties.
  • Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.
  • Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you may withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.
  • Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all these rights by contacting us through the contact information or the contact page.
  • Rights related to automated decision-making, including profiling: website users may request that we provide a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.

EU residents can exercise these rights by raising a request directly at hello@edxevents.com.

  1. DO WE MAKE UPDATES TO THIS POLICY?

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

  1. DATA PROTECTION OFFICER

We have appointed a Data Protection Officer (“DPO”) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the Data Protection Officer, at our e-mail hello@edxevents.com.

  1. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, email us at hello@edxevents.com.

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